Frequently asked questions
What is Moissanite?
Moissanite is a lab-created gemstone that looks identical to a diamond so much so that even experts often confuse the two. Scientifically, it is even more brilliant than a diamond and comes with the same durability, clarity, and sparkle.
How can I be sure your stones are authentic and high quality?
All our Moissanite stones are imported directly from USA and come with an official international gemological certificate. Unlike generic or fake alternatives, our stones are graded for color (D), clarity (VVS1), and excellent cut, ensuring the highest standard in the market. Each purchase also includes a professional appraisal for insurance purposes.
Will my Moissanite pass a diamond tester?
Yes. Our Moissanite passes diamond testers and shines with the same brilliance and prestige as natural diamonds.
Do your Jewelry come with a warranty?
Yes. Every piece comes with a lifetime warranty on the stone and a certificate of authenticity. We stand behind our craftsmanship and quality.
Why should I choose Montièr?
We are among the first brands to introduce Moissanite jewelry to the market, and we are committed to offering only the highest quality stones and craftsmanship. With certificates, lifetime warranty, luxury packaging, and customer-first service – Montièr is the most trusted choice for Moissanite fine jewelry.
Do you offer international shipping?
Yes. We ship worldwide with secure and fully trackable shipping. Every package is delivered in luxury packaging so you or your loved ones receive a premium unboxing experience.
Is my payment secure?
Absolutely. Our checkout is fully protected with SSL encryption and processed only through trusted payment gateways such as PayPal, Visa, MasterCard, and American Express. Your personal and payment information is always safe and never stored on our servers.
What Is Your Return Policy?
(1) If your jewelry does not meet expectations, it may be returned within 30 days of delivery for a refund or exchange. Exchanges may be made for another piece of equal value, or you may cover the difference if selecting a higher-value item.
(2) Should a verified quality issue arise within 30 days, we will provide a replacement or professional repair at no cost to you. All shipping and related expenses will be fully covered by us. Please note that if the issue is not related to product quality, refunds, returns, or exchanges cannot be accepted.
