Shipping policy
Shipping Policy
At MONTIÈR, we craft each piece with care and ship it with precision. All orders are fully insured, tracked, and delivered directly to your doorstep — no matter where you are in the world.
⏱ Processing Time
Orders are processed and quality-checked within 1–4 business days before shipment.
Custom-made or engraved jewelry may require additional time, clearly stated on the product page.
🌍 Estimated Delivery Times
| Region | Shipping Time | |
|---|---|---|
| United States 🇺🇸 | 7–12 business days | |
| Europe 🇪🇺 | 7–12 business days | |
| Israel 🇮🇱 | 6–10 business days | |
| Canada 🇨🇦 | 8–14 business days | |
| Australia 🇦🇺 | 7–12 business days | |
| Rest of World 🌐 | 10–20 business days |
⏳ Note: Delivery times are averages. Delays due to customs, remote locations, or holidays are rare but possible.
📦 Shipping & Tracking
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All packages include door-to-door tracking.
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Tracking numbers are provided within 2–4 business days via email.
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We use local last-mile delivery partners in your country for fast, smooth delivery.
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Signature may be required upon delivery for higher-value items.
🛡 Insurance & Protection
Every shipment is insured against loss, theft, or damage in transit. If anything goes wrong, we’ll replace or refund your order immediately.
🚨 Customs Fees
We do our best to avoid customs charges by marking parcels correctly. However, customs duties/taxes may apply depending on your country and are the buyer's responsibility.
💬 Need Help?
Our support team is here for you. If you have any shipping issues, delays, or questions, contact us at:
📧 montierjewelryofficial@gmail.com
Would you like a short version for product pages or a translated Hebrew version as well?
Also let me know if you want to include FAQs about shipping (like: "Do I need to be home?", "What if I entered the wrong address?", etc.).